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Video Chat - Competitor Landscape

There are a lot of options and it can feel confusing when selecting the right provider for video conferencing, video/voice services, and embeddable video tools. In this blog post we will cover a wide range of providers with simple, short comparisons to Zipcan’s offering. While there are a lot of details, this post is meant to give you a high-level understanding of your options.

  • 24Sessions - 24 Sessions is focused on customer engagement and offers additional features for call center agents. Zipcan offers more direct embed capability into your existing customer touchpoints.
  • 8x8/Jitsi - 8x8 and Jitsi offer video conferencing with a variety of features such as recording, privacy, streaming, and chat. They do offer embedded meetings but only after you create the meeting. Zipcan outperforms with our complete embedded user experience. Zipcan offers multiple embed options and the ability for your users to start their own meetings without having a Zipcan account.
  • - Around is focused on creating a new meeting experience, with a little bit of AI. Around is not transportable or embeddable into other websites or applications like Zipcan.
  • Voxeet - Designed for a technical team looking to build their own WebRTC application. Zipcan can save you time and software management in the long run. You can customize Voxeet more on your own but if you don't have time or technical resources Zipcan offers enterprise plans for customization.
  • Facebook Rooms - Facebook rooms are only on Facebook, but don't require a Facebook account to access anymore. Facebook is a social network with advertising so if you are a business, Zipcan with allow you to control your customer experience and customize the look and feel of your video calls.
  • - Focused on more technical customers and API level access. Zipcan offers a more actionable video chat experience out of the box. We also offer more themeing, video instance settings, and host tools.
  • Google Meet - Google meet offers video conferencing and screen sharing without a download. Zipcan is much more transportable, customizable, and does not require you to use a Google interface for your customer engagement.
  • Gruveo - Gruveo is focused on no download video calling through links. Gruveo is not easily embeddable like Zipcan.
  • Instantvisio - Just small group video calling on their website. No embed capability, accounts or theming tools
  • Pexip - Pexip excels in high-security situations like government. The solution is quite robust and offers lots of features. Zipcan is more nimble and transportable as a video calling solution with your app or website rather than a stand-alone video conference tool.
  • Sendbird - Sendbird is similar to Twilio because they offer programable video with API's. If you are building your own software solutions this may be a good fit. However, Zipcan will get you up and running faster and does not require you to maintain a video conference solution long term. Zipcan increases your speed and reduce headaches when things don't work.
  • Twilio - Twilio offers a wide variety of tools, but their programable video is one of the best. For technical teams, Twilio is a good solution, but Zipcan takes it a few steps further and manages the video chat experience for you. Twilio could take months to design and develop a solution, but Zipcan can be configured, embedded, and deployed within minutes.
  • Voodle - Voodle is video recording only and does not offer video conferencing. Zipcan plans to offer video recording in addition to our live video chat and embed capabilities.
  • Whereby - Whereby is a simple video conferencing tool and is starting to offer embeddable features. However, Zipcan's embedding features are easier to work with and require no API's. The Zipcan experience is more customizable and easy to theme.
  • Zoom - Zoom is a multi-purpose video conferencing tool that also offers an API. Zipcan does not have as many features as Zoom but Zipcan is a lot easier and faster to connect to your current experiences. With Zipcan, the call takes place on your website rather than linking out to the Zoom app where each caller needs software and sometimes a user account.